About the XpresServ™ Extended TV Warranty

The XpresServ™ warranty is one of the best all around extended TV warranties in North America. This comprehensive TV warranty protects against manufacturers defects in all televisions purchased as new and includes in-home service parts and labor coverage. DTVExpress.com has been a television warranty dealer for 10 years since 1997.

Key Benefits of XpresServ™ TV Extended Warranty

• In Home Service. We will pick the TV up or repair it on site.
• Includes Parts and Labor. There are no additional repair costs.
• Service. If you are having problems receiving excellent service we will contact the warranty administrator on your behalf to either 1) get the product repaired quickly, or 2) get the product replaced immediately.
• Price. Our TV extended warranties are priced at a fraction of in-the-store cost due to our low overhead and large buying power.
• Authorized Service Centers. We use only manufacturer's factory authorized service centers to service and repair televisions under our extended warranty plan. This insures the best service and repair from manufacturer trained technicians.
• Value. These extended warranty options are of incredible value considering the price of the product/price of the warranty ratio.
• Ease of Use. Once the order is placed your sales receipt has all the information you will need including the 1800 # to call in the event there is a problem with the TV. There is nothing more for you to fill out or mail off as we file all the paperwork for you.
• "A" Rated by the BBB DTV Express holds an "A" rating with the Better Business Bureau, click here to verify.

In the event you are having problems receiving excellent service from the warranty administrator, please feel free to call us and we will help you get the problem resolved quickly and efficiently. Due to our buying power, most of the time we ask the TV extended warranty administrator to replace the defective TV if it has taken more than a couple of weeks to repair the product. This is one of the advantages of purchasing an XpreServ TV warranty.

The XpresServ warranty runs concurrent with the manufacturers warranty and starts from the date of purchase of the TV or projector. If your manufacturers warranty is 1 year, then the service period for which you would access the XpresServ warranty begins after the 1st year. If your manufacturers warranty is 90 days, then the XpresServ warranty service period begins on the 91st day.

The one exception to this, is defects caused by lightning strike or power surge, which are covered under the XpresServ warranty terms and conditions, but not covered under the manufacturers warranty terms.

While some TVs can be repaired on-site, some televisions must be taken to the authorized service center for repair. Some problems, such as a static vertical line in a plasma TV denoting a bad screen, or backlighting degradation in LCD TVs, cannot be repaired and a new TV of like quality must replace the TV. The TV warranty administrator will obtain your authorization and OK for replaced TVs in the event the television models have change.